Terms and conditions of sale

Salon PrivĂ© terms of payment in SWITZERLAND 

Order (purchase contract)
The order is deemed to be a purchase contract. Every client is obliged to pay the purchase amount in full.

Down payment in Switzerland
(including VAT)
An advance payment of at least 50% of the invoice amount will be due on the conclusion of the purchase contract (order). The remainder must be paid within 10 (ten) days of receipt of the goods. Accepted forms of payment: Credit card (Visa, Mastercard, American Express), Maestro and bank transfer

Salon Privé terms of payment ABROAD
Order (purchase contract)
The order is deemed to be a purchase contract. Every client outside Switzerland is obliged to pay the purchase amount in full, including customs clearance and transport costs.
Accepted forms of payment: Credit card (Visa, Mastercard, American Express), Maestro and bank transfer

GENERAL TERMS AND CONDITIONS OF SALE for SALON PRIVE in SWITZERLAND and ABROAD
Cancellation of an order
An order may be amended or cancelled in writing by fax or email within 3 (three) days of the order date. In the case of a cancellation, your down payment will be refunded. After this three-day period has expired, the order is final and binding.

Complaints / alterations
Delivered goods are, in principle, non-returnable. Complaints must be registered within 3 (three) days of receipt of the delivery. Any alterations will be charged and invoiced on the basis of the price list, including postage and packaging costs.

Delivery
The clothing items ordered (custom-made styles) will be delivered within approximately 2 (two) weeks of the order being placed. Delivery in Switzerland will be made, carriage paid, by forwarding agent or regular mail. For clients outside Switzerland, orders will be delivered, duty paid, by a forwarding agent or courier.

Place of jurisdiction CH-4603 Olten